SHIPPING
Shipping policy
* Due to numerous difficulties, shipments to Belarus, Ukraine, and Russia are suspended. Thank you for your understanding.
Preparation Time
Orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. Some products are likely to be in the process of restocking and may require more time to prepare. In this case, we will inform you by email.
Packing and Shipping Rates
We try our best to pack the products in the most protected way possible. For posters and prints, we roll in a cardboard tube and pack the tube in a cardboard box. Some products (i.e. books and posters) may not be able to be packed together. Orders with different product types or sizes can be subject to doubled shipping fees.
We ship worldwide by French national post service, Shipping fees for your order will be automatically calculated depending on the weight, the volume of the package(s) and the destination. If you want us to ship by another carrier service (UPS, FedEx, DHL...), please write us before placing an order.
Shipping estimates
- France: 2-3 days
- Europe: 3-5 days
- Other countries: 5-8 days
South Korea
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All our art piece to South Korea are shipped every 2 Weeks (10-14 working days)
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When you check out, please don’t forget to send us your name in Korean, Address in Korean, and your personal custom number.
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We ask that import taxes are paid separately.
Please note that these are indicative times. The large volume of shipments to be processed by the carrier and the customs may cause delays in delivery.
한국배송안내
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한국 배송은 최대 2주 소요됩니다.
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배송비는 사이트 내에서 자동 계산 되며, 한국 통관 시 관세는 직접 납부하시면 됩니다.
- 관세납부 안내는 문자 또는 카카오톡 메세지로 전달됩니다.
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결제하실 때, 메모란에 한글성함, 한글주소, 개인 통관 부호를 꼭 남겨주세요.
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그 외 궁금한 점이 있으시면, [email protected] 로 문의 주세요.
Pickup
You can skip the shipping fees with free local pickup in Paris. Please write us before placing an order. We will send you an email when your order is ready along with instructions.
International Shipping
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. LLL is not responsible for these charges if they are applied and are your responsibility as the customer.
Transport Damage
If the product is lost or you, upon receiving, notice that the item has been damaged during transport, please immediately report this to us with photos of the damages on the box and product(s). LLL does not hold responsibility for a package damaged by the shipment. We offer the option of exchanging the damaged product for another edition, under the conditions that a replacing product is available. In the case of an exchange, the customer is accountable for the payment of any additional shipping costs. Shipping costs are non-refundable.
If you have any further questions, please don't hesitate to contact us at [email protected]